1. Acceptance of terms

By accessing or using AgentValet ("the Service") you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms, and "you" refers to that organisation.

If you do not agree to these Terms, do not use the Service.


2. The Service

AgentValet provides an identity and governance layer for AI agents, including:

  • Agent registration and RS256 cryptographic identity issuance
  • An encrypted credential vault for storing third-party platform tokens
  • A governed proxy that enforces per-agent permission scopes on outbound API calls
  • An immutable audit log of all agent actions
  • Human-in-the-loop approval workflows for sensitive operations

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.


3. Accounts

You must provide a valid email address to create an account. You are responsible for maintaining the security of your account and for all activity that occurs under it. You must notify us immediately at [email protected] if you suspect unauthorised access.

You are responsible for any actions taken by AI agents registered under your account. You must not share account credentials or allow third parties to access your account without your knowledge.


4. Acceptable use

You agree not to use the Service to:

  • Violate any applicable law or regulation
  • Register agents that impersonate humans or other organisations without authorisation
  • Circumvent or disable AgentValet's permission, approval, or circuit-breaker controls
  • Conduct automated attacks, scraping, or denial-of-service against any platform
  • Store credentials for platforms you are not authorised to access
  • Attempt to access other customers' data or agent configurations
  • Resell or sublicense the Service without our prior written consent

We may suspend or terminate accounts that violate these rules without prior notice.


5. API usage

Access to the AgentValet API requires a valid RS256-signed JWT issued by a registered agent. Rate limits apply per agent and per plan tier. Exceeding rate limits may result in temporary throttling or suspension of the agent.

You must not attempt to reverse-engineer the proxy, forge authentication tokens, or extract credentials from the vault outside of the authorised proxy flow.


6. Billing and payment

Paid plans are billed monthly or annually in advance. All fees are stated in USD unless otherwise specified. Payments are processed by Stripe. By providing payment details you authorise us to charge your payment method on the applicable billing cycle.

We do not offer refunds for partial months. If you downgrade or cancel, your plan remains active until the end of the current billing period.

We reserve the right to change our pricing with 30 days' notice. Continued use of the Service after a price change takes effect constitutes acceptance of the new pricing.


7. Intellectual property

AgentValet and its underlying technology are owned by AIFirstPartner. These Terms do not grant you any intellectual property rights in the Service beyond the limited right to use it as described.

You retain ownership of all data you upload, including agent configurations and credentials. You grant us a limited licence to process that data solely to deliver the Service.


8. Confidentiality

Each party agrees to keep the other's confidential information (including your credentials, agent configurations, and our technical architecture) confidential and not to disclose it to third parties except as required by law or with prior written consent.


9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or secure against all threats. You are responsible for validating the behaviour of your AI agents before deploying them in production.


10. Limitation of liability

To the maximum extent permitted by applicable law, AIFirstPartner and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, including but not limited to:

  • Actions taken by AI agents registered under your account
  • Unauthorised access to or loss of your data
  • Errors or omissions in platform API responses relayed by the proxy
  • Service interruptions or downtime

Our total cumulative liability to you shall not exceed the amount you paid us in the 12 months preceding the claim, or NZD $100 if no amount has been paid.


11. Termination

You may terminate your account at any time from the dashboard. We may terminate or suspend your account immediately if you breach these Terms, engage in fraudulent activity, or if we are required to do so by law.

Upon termination, your right to use the Service ceases immediately. We will delete your data in accordance with our Privacy Policy.


12. Governing law

These Terms are governed by the laws of the state of Queensland, Australia. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland, except that either party may seek injunctive relief in any jurisdiction.


13. Changes to these Terms

We may update these Terms from time to time. We will provide at least 14 days' notice of material changes via email or an in-app notice. Continued use of the Service after changes take effect constitutes your acceptance.


14. Contact

For questions about these Terms: